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35 MILLION+ SCHOOL MEALS DONATED Over 40 Years in Business 24/7 Live Chat 1 MILLION+ HAPPY CUSTOMERS Extended Returns Until 14 Jan 2024


Together, let us make your dreams come true and see your superb one-off creation come to life.

OR Call us

0800 260 6666 (Option 4)

Calling Hours

Monday - Friday

Saturday – Sunday

8am – 9pm

9am – 9pm

How it works

We've listened to our customers – many shoppers are keen on taking originality and quality to the next level with jewellery that is personalised to their exact preferences.





Our Bespoke Service is effectively like the difference between buying clothing off the rack and going to a tailor for a hand-made creation that fits like a glove.

Here is the Bespoke Processes

Our easy, transparent custom design process will ensure that in just four easy steps, you can have the exact ring you want, whatever the design

Discuss your design ideas with us

If you have a design in mind, this will really help us to execute your wishes into the piece we are making for you. The process requires a consultation with one of our Jewellery Consultants , this can take place over the phone, by email or you can visit us at TJC. You may have a completed idea, or you may have some inspiration for your design; working closely with our designers to articulate your vision we can begin the initial drawings.


Once we complete the design and have perfected it your wishes, we then produce images using Computer-Aided Design for the CAD image. The CAD image provides accurate measurements for all aspects of your item; this gives you a chance to make any final adjustments before we begin the making of your item. This can all be adjusted to meet the requirements for your item, we are able to tailor our service perfectly for you! If you’re on a timeline, please let us know so we can ensure your item is with you within your time frame.


Our craftsmen are skilled to work with prized metals ranging from Platinum, Gold, and Silver; if you do have other requirements, please advise the Jewellery consultant you speak with. The gemstones are directly sourced from all over the world, which means we have access to a wider range as well as beating high-street prices. We work with worldwide suppliers to get you the best price on your gemstones as well as the metal, we always take into consideration the competitive market. Our GIA trained Jewellery consultants can assist you in choosing the metal and gemstones best suited to your design.


We aim to complete your bespoke order between 8 – 12 weeks, please keep in mind, rare gemstones may take longer to source. Your Jewellery Consultant will advise you of the completion date before your order is placed. We do offer budget pay on bespoke orders, please be aware payment is required before we can begin creating your order.

The Happy Ever After

Real customer stories.

“Great service and beautiful ring, My fiancée loves her ring and it’s received so many compliments, she especially loves the detail and the thought that was put into it”. James Collin

Our Personal Shopper Team

Shop with confidence and peace of mind with our expert Personal Shopper team - we're sure we'll help you find something to cherish forever!

Cherish forever!!

In addition to letting our Personal Shopper advisors help you find superb gifts that boast the wow-factor, we also offer a Bespoke Service that takes individuality to the next level! if you'd like to learn about how we're able to make our top quality jewellery range so affordable, see our Gold Star Pricing page.

Start to finish workshop process

Take a look inside our workshop and learn how we create timeless peices of bespoke jewellery - Each ring is expertly made using the finest materials, gemstones and diamonds.

Step 1
The process starts with our in-house team of skilled CAD designers. Each piece is expertly modelled using the latest technology capturing the delicate details and flourishes, which is at the heart of every TJC piece.
Step 2
Wax Model
At this stage, the CAD design is used to create a wax model using a specialist wax prototype machine. This wax piece is then used for 'loss wax' casting. The end result is your design created in the metal of your choice..
Step 3
This is where the magic begins. Our master goldsmith will begin the process of cleaning the rough casting, removing any unnecessary residue. Once the piece is cleaned it is ready to be finished by hand.
Step 4
Following the cleaning process, the precious stones are set into the mounting by hand. This process is carried out by our expert setter and takes time to complete to ensure each stone in the piece of jewellery is perfectly set.
Step 5
The last step in the jewellery making process is polishing and finishing. The polishing is a multi-stage process, whereby the metal is buffed by hand and machine to achieve a high polish finish..
Step 6
We take the quality check process very seriously and are dedicated to ensuring the piece is finished to a high standard. Every aspect of the ring is checked including the metal appearance.
Contact Us

Reach out to us Monday to Friday

Just call on 0800 260 6666 and opt 4.

You may also drop an email to us at